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Privacy Policy
Last updated: July, 2025
1. Information We Collect
We may collect the following types of personal information:
a. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Shipping and billing addresses
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Payment details (processed securely through third-party payment providers)
b. Automatically Collected Information
When you browse our website, we may collect:
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IP address
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Device and browser type
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Pages visited and usage data
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Cookies and similar tracking technologies
2. How We Use Your Information
We collect and use your information to:
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Process and deliver your orders
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Send transactional communications (e.g. order and shipping confirmations)
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Respond to your inquiries and support requests
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Send marketing and promotional messages (if you opt in)
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Improve our website, services, and customer experience
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Comply with legal obligations
3. Disclosure of Your Information
We do not sell your personal information. However, we may disclose it to third parties in the following situations:
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Service providers who help us operate our website and services (e.g. couriers, IT support, payment gateways)
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Regulatory or legal authorities if required by law or to protect our legal rights
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With your consent, for any other purpose consistent with this Privacy Policy
4. Cookies and Analytics
We use cookies and other tracking technologies to enhance your experience and gather information about website usage. You can disable cookies through your browser settings; however, some site features may not function properly.
5. Your Rights and Choices
You have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate or outdated information
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Withdraw consent or opt out of marketing communications
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Request deletion of your personal data, where appropriate
To exercise any of these rights, please contact us using the details below.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. However, no internet transmission is ever completely secure.
7. Minimum Age Requirement
This website is intended for use by individuals aged 16 years and older. We do not knowingly collect personal information from anyone under the age of 16.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Comfort Cause
Email: sales@comfortcause.com
Website: https://www.comfortcause.com/about